Precision CNC machine shop XCEL Tool and Manufacturing emphasizes customer relationships, prototyping support, short-run production, and engineering services, highlighting its ISO 9001 certification, decades of machining experience, and a focus on cost-effective prototypes and sustaining engineering to meet varied client needs. Key Points Customer relationships first: The company prioritizes building ongoing relationships with customers rather than serving as a mere vendor. Prototyping and tooling support: XCEL offers design assistance for tooling, fixtures, and part design, including sustaining engineering services. Short-run production capabilities: Specializes in small to mid-volume runs, ranging from 10 to 1,000+ parts, with inspection to a defined quality standard. Engineering expertise: The staff has over 35 years of machining experience, collaborating closely with customer engineers to develop cost-effective prototypes. ISO 9001 certification: The company has achieved ISO 9001, signaling a formal quality management system. Origins and growth: Founded in 2013 in Milford, CT, after acquiring assets of Offload Manufacturing, growing from a one-person shop to a 10-employee operation. Versatility in services: Offers printing, fixture and part design, and other sustaining engineering services beyond core machining. Industries served and tooling: Provides tooling, fixtures, gages, and supports various industries, with an emphasis on inspection and quality control. Marketing and outreach: Maintains an active presence on Instagram and highlights news such as internships and company milestones.